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Aug142013

Communication Toolbox: Practical Guidance for Program Managers to Improve Communication With Participants and Community Members

Communication Toolbox: Practical Guidance for Program Managers to Improve Communication With Participants and Community Members   

The Communication Toolbox offers practical guidance for program managers who want to communicate more effectively with program participants and community members.

Download the complete publication (PDF, 1.8 MB, 60 pages) or choose individual tools:

 

How to use the toolbox

In an emergency situation

Begin with the following tools:

For a development program

Begin with the template (930 KB) and the facilitator's notes (640 KB), and consider the following tools:

To improve a certain aspect of your communication approach

You can skip the other tools and go directly to the one that you need.

To explain the importance of a communication plan

See the following tools:

Before you begin . . .

In order to get the most out of the toolbox, readers should already have an understanding of the program that they will be implementing and the context in which the program will take place.

This toolbox draws on recognized good practice and on examples from CRS' programs. The content and guidance are not specific to one context. They can be used worldwide.

 

Publication details

Publisher: Catholic Relief Services (August 2013)
Manual/toolbox: 60 pages
Language: English
ISBN-13: 978-1-61492-115-8
ISBN-10: 1-61492-115-6
Dimensions: 8.27 x 11.69 inches (A4)

Posted on August 14, 2013


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