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Humanitarian Response in Violent Conflict: A Toolbox of Conflict Sensitive Indicators

Humanitarian Response in Violent Conflict: A Toolbox of Conflict Sensitive Indicators   

This toolbox adapts a sample of 15 indicators from the SPHERE Project's Humanitarian Charter and Minimum Standards in Humanitarian Response to be even more conflict sensitive while remaining practical and user-friendly.

It facilitates more intentional collaboration between humanitarian response and justice and peacebuilding program practitioners in the design and implementation of joint programmatic efforts. Such collaboration will more systematically promote and capture synergies while increasing conflict sensitivity and program impact.

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Humanitarian Response in Violent Conflict: A Toolbox of Conflict Sensitive Indicators (Arabic version)

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L’intervention humanitaire dans une situation de conflit violent: Boîte à outils d’indicateurs tenant compte des conflits (avec notes d’orientation)

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How to use this guide

The indicators in this guide are presented in the same order as found in SPHERE, beginning with core standards and continuing with sector-specific standards. Following the sample indicator templates at the end of the guide, a list of references provides suggested key readings, materials and tools that can further assist practitioners in integrating conflict sensitivity into their work. Within each SPHERE category one or two indicators were chosen based on the extent to which the program responses the indicators measured might affect a violent conflict associated with the humanitarian response setting. The modified indicators and accompanying guidance are intended to enable humanitarian response program practitioners to design and implement interventions so that they reduce any unintended negative impacts and promote positive impacts in the particular context. Each sample indicator template is organized as follows:

Standard: The SPHERE Core or Minimum Standard under which the indicator is located.

Indicator: The modified indicator with explicit conflict sensitive language added and highlighted in bold and italics.

Rationale: A brief explanation about the purpose of the modified indicator.

Where this applies: A quick reference point to the indicator can be applied, in which areas of the program cycle, or in what program within CRS.

Guidance notes: Practical steps, options and ideas for how staff can make sure the result, measured by indicator, is met.

Finally, humanitarian response and peacebuilding practitioners are encouraged to adapt the templates and guidance provided here to create their own indicators, as needed, to meet the context and operational exigencies of the implementing environment. The references listed in the annexes at the end of this guide provide additional technical support for adopting best practices.


Preface ii
Introduction 1
How to Use This Guide
Core Standards 5
People-Centered Humanitarian Response 5
Coordination and Collaboration 7
Assessment 9
Design and Response 12
Performance, Transparency and Learning 15
Aid Worker Performance
Minimum Standards for Water Supply, Sanitation and Hygiene Promotion 20
Water Sanitation and Hygiene (WASH) Program Design and Implementation 20
Solid Waste Management: Collection and Disposal
Minimum Standards in Food Security and Nutrition 23
Food Security Assessment 23
General Food Security
Minimum Standards in Shelter, Settlement and Non-food Items 26
Strategic Planning
Minimum Standards in Health Action 28
Health Financing
Annex 1: Conducting a "Good Enough" Conflict Assessment 30
Annex 2: Further Resources, Materials and Tools 32


Publication details

Publisher: Catholic Relief Services (October 2012)
Handbook: 39 pages
Language: English
Dimensions: 5.2 x 8 inches

Updated on October 30, 2013

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