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Agent Productivity in Fee-for-Service Savings Groups

This paper shares findings from a large-scale Randomized Control Trial conducted in Kenya, Tanzania and Uganda. It compares the productivity of Private Service Providers and the productivity of project-paid field agents. This is the second research brief in the SILC Innovations series.

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Project Background—SILC and the PSP Model 1
Research Design and Productivity 2
Cumulative Comparisons on Productivity 2
Productivity and Variance 3
Trend Analysis on Productivity 4
Understanding the Trend, Part 1: Part-Time Agents and the Low-Outlier Factor 5
Understanding the Trend, Part 2: PSPs and the Efficiency Issue 6
Understanding the Trend, Part 3: Having to Pay vs. Getting Things for Free 7
Conclusion: Kenya is "Best Performer" 8
Additional Research Background 9

Publication details

Author: Michael Ferguson
Publisher: Catholic Relief Services (July 2012)
Series: SILC Innovations
Brief: 9 pages
Language: English
Dimensions: 8.5 x 11 inches

Posted on July 24, 2012

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